Need Help?

need helpsafeagent eLearning centre

Contact the VLE administrator: click here 

Found a broken link or other error? Please let us know: click here

The VLE is available 24/7 and 365 days a year (apart from short periods for essential maintenance) and the eLearning office hours are Monday to Friday, 09:00 to 17:00 (excluding Bank Holidays).

Email is the best way of contacting the eLearning centre and we try to respond to all contact by the following working day.


Telephone: 01329 556655 

An answerphone is always available and please do leave us a message and we will get back to you as soon as we can.

safeagent main office [for all membership related queries]


Telephone: 01242 581712

Festive opening hours 2020:

The VLE [learning platform] is available 24/7 all over the period, but the offices are open as per the schedule below:

24, 25 and 28 December – office closed

29 and 30 December - business as normal from 9.00 to 5.30 [Professional Development office to 5.00]

31 December and 1 January – office closed

4 January – office reopens

All contact with the safeagent office [membership related enquiries] for the above period should be made by emailing

All contact with the safeagent Professional Development office [learning and VLE related enquiries] for the above period should be made by emailing

Last modified: Tuesday, 22 December 2020, 10:04 AM