LLS appleLettings Learning Snacks

This section contains a number of short, bite-sized courses on different topics around letting and property management each taking around 30 minutes to complete.

NOTE: [E&W] means the snack applies to both England & Wales, [E] means it applies to England, and [W] means it applies to Wales. Snacks that apply to Scotland can be found in the safeagent Scotland category under the Courses tab. 

Each snack has a short test at the end on which you must score 70% or more to pass.

How much do the snacks cost?

Each Lettings Learning Snack costs £12.00 including VAT per learner, and access is for a period of 2 months. NOTE: taking individual snacks does not generate a certificate.

A block of 6 snacks can be purchased for £60.00 including VAT per learner, and access is for a period of 3 months. On successful completion of the block of snacks you will be issued with an eCertificate of Achievement. NOTE: you will need to contact us to purchase a block of snacks.

How do I get more information about the safeagent Lettings Learning Snacks before enrolling?

Please see below for a brief description of each of our Letting Learning Snacks [LLS]; each snack has a small test at the end on which you must score 70% or more to pass. 

How do I get access to safeagent Lettings Learning Snacks?

To get access to the safeagent Continuing Professional Development courses you have two options; pay for immediate access or pay by invoice. See below for further details.

Pay for immediate access

paypal grey iconWhere a course displays the PayPal icon in the top right corner, this means you can purchase using a debit or credit card and gain immediate access; you do not need to have a PayPal account to use this facility and you do not need to create one.

Pay by invoice

If you want us to invoice you for payment for the course, please contact us at: cpd@safeagents.co.uk. When we receive your request, we will issue you with an invoice which can be paid via BACS; you will be given access to your chosen course when payment has been received.

If you have any questions, you can email us at: cpd@safeagents.co.uk - we try where possible to respond to all contact by the following working day.

Important information about tests

You must pass the test at the end of each module and you are allowed two attempts at each test; failing both attempts is rare if you prepare properly and take your time. In the unlikely event that you do fail both attempts, the Head of Learning & Development may, in EXCEPTIONAL circumstances only, allow one further attempt for which a re-sit fee of £12.00 [inc. VAT] will be payable.

IMPORTANT NOTE: Every effort is made to ensure that the information provided on the safeagent Professional Development website and online services is accurate and up to date, but no legal responsibility is accepted for any errors, omissions or misleading statements. The site contains general information about lettings practice; the information is not legal advice and must not be treated as such.

Gas Appliances & Safety [E&W]

This learning snack outlines topics around Gas Appliances & Safety. It includes the regulations that are now in place for landlords and tenants. This snack applies to England & Wales.

Grounds for Possession [E&W]

This learning snack is about grounds for possession and covers the ways that a landlord can gain possession for common law, Housing Act and Rent Act tenancies. This snack applies in England & Wales.

Health & Safety and Security at work [E&W]

This learning snack is about Health & Safety and Security at work. It covers the Health & Safety at Work Act, the obligations of employers and employees and explores some issues around security in lettings offices. This snack applies in England & Wales.

Houses in Multiple Occupation (HMOs) [E&W]

This learning snack outlines the topic of Houses in Multiple Occupation (HMOs). It covers the definition of an HMO, the regulations, fitness standards, registration schemes and licensing. This snack applies to England and Wales.

Housing Benefit [E&W]

This learning snack outlines Housing Benefit; it covers eligibility requirements, what Local Housing Allowance (LHA) is and clawback. This snack applies to England & Wales.

Housing, Health & Safety Rating System (HHSRS) [E&W]

This learning snack outlines the Housing, Health & Safety Rating System (HHSRS). It covers the landlord's responsibilities, hazards and possible enforcement actions. This snack applies to England & Wales.

Introduction to business ethics [E&W]

This learning snack outlines the basic principles of business ethics. It covers what ethics are, business values and recognising ethical issues. This snack applies to England & Wales.

Inventories and schedules of condition [E&W]

This learning snack outlines inventories and schedules of condition. It covers preparing an inventory, descriptions, items left by the landlord, photographs etc. This snack applies to England & Wales.

Joint Tenancies [E&W]

This learning snack is about joint tenancies and will also cover joint liability, notices and variations. This snack applies to England & Wales.

Letting and Sale Boards [E&W]

This learning snack will give a brief overview of letting and sale boards and covers legislation and Codes of Practice. This snack applies in England & Wales.

Licences [E&W]

This learning snack is about licences. It will cover the different types of licences and the distinctions between tenancies and licenses. This snack applies in England & Wales.

Managed Landlords [E&W]

This learning snack will give a brief overview of managed landlords and your responsibilities and obligations to them. This snack applies in England & Wales.

Managing rent arrears [E&W]

This learning snack covers how to manage rent arrears. It covers how to prevent and manage rent arrears and give a basic understanding of the process of recovering rent arrears. This snack applies in England & Wales.

Market Appraisals [E&W]

This learning snack is about market appraisals. It covers the factors that affect rental value and what information you need before undertaking a market appraisal. This snack applies in England and Wales.

Modern Slavery [E&W]

This learning snack introduces the topic of Modern Slavery and will help increase agent's and landlord's awareness. It covers identifying potentially vulnerable tenants, what agents and landlords can do to help. This snack applies in England and Wales.

Notice Requiring Possession [E]

This learning snack outlines topics around notices requiring possession. It covers what they are, Section 21 & Section 8 notices and the accelerated possession procedure. This snack applies to England.

Notice Requiring Possession [W]

This learning snack outlines topics around notices requiring possession. It covers what they are, Section 21 & Section 8 notices and the accelerated possession procedure. This snack applies to Wales.

Nuisance [E&W]

This learning snack outlines the topic of nuisance; it covers the different types of nuisances caused, and also the responsibilities of each party. This snack applies to England & Wales.

Occupier's Liability [E&W]

This learning snack is about occupier's liability. It will cover the duty of care that must be provided, and also relevant legislation. This snack applies in England and Wales.

Overseas Landlords [E&W]

This learning snack is about overseas landlords. It covers the tax requirements, the obligations of the agent and the different types of overseas landlord. This snack applies in England and Wales.