LLS appleLettings Learning Snacks

This section contains a number of short, bite-sized courses on different topics around letting and property management each taking around 30 minutes to complete.

NOTE: [E&W] means the snack applies to both England & Wales, [E] means it applies to England, and [W] means it applies to Wales. Snacks that apply to Scotland can be found in the safeagent Scotland category under the Courses tab. 

Each snack has a short test at the end on which you must score 70% or more to pass.

How much do the snacks cost?

Each Lettings Learning Snack costs £12.00 including VAT per learner, and access is for a period of 2 months. NOTE: taking individual snacks does not generate a certificate.

A block of 6 snacks can be purchased for £60.00 including VAT per learner, and access is for a period of 3 months. On successful completion of the block of snacks you will be issued with an eCertificate of Achievement. NOTE: you will need to contact us to purchase a block of snacks.

How do I get more information about the safeagent Lettings Learning Snacks before enrolling?

Please see below for a brief description of each of our Letting Learning Snacks [LLS]; each snack has a small test at the end on which you must score 70% or more to pass. 

How do I get access to safeagent Lettings Learning Snacks?

To get access to the safeagent Continuing Professional Development courses you have two options; pay for immediate access or pay by invoice. See below for further details.

Pay for immediate access

paypal grey iconWhere a course displays the PayPal icon in the top right corner, this means you can purchase using a debit or credit card and gain immediate access; you do not need to have a PayPal account to use this facility and you do not need to create one.

Pay by invoice

If you want us to invoice you for payment for the course, please contact us at: cpd@safeagents.co.uk. When we receive your request, we will issue you with an invoice which can be paid via BACS; you will be given access to your chosen course when payment has been received.

If you have any questions, you can email us at: cpd@safeagents.co.uk - we try where possible to respond to all contact by the following working day.

Important information about tests

You must pass the test at the end of each module and you are allowed two attempts at each test; failing both attempts is rare if you prepare properly and take your time. In the unlikely event that you do fail both attempts, the Head of Learning & Development may, in EXCEPTIONAL circumstances only, allow one further attempt for which a re-sit fee of £12.00 [inc. VAT] will be payable.

IMPORTANT NOTE: Every effort is made to ensure that the information provided on the safeagent Professional Development website and online services is accurate and up to date, but no legal responsibility is accepted for any errors, omissions or misleading statements. The site contains general information about lettings practice; the information is not legal advice and must not be treated as such.

Mental Health Awareness

One in four adults experiences mental health problems or illness at some point during their lifetime. This course is intended to raise awareness of mental health issues across the Private Rented Sector.

Abandonment of a property [E]

This learning snack is about Abandonment of a property. It covers Surrender by operation of the law, abandonment and notice of abandoned property. This snack applies to England.

Abandonment of a property [W]

This learning snack is about Abandonment of a property. It covers Surrender by operation of the law, abandonment and notice of abandoned property. This snack applies to Wales.

Advertising Property [E&W]

This learning snack is about advertising property for rent; some of the topics will also be relevant to advertising property for sale. This snack applies in England & Wales.

Agency [E&W]

This learning snack outlines the concept of Agency; it covers topics such as the relationship between the Agent and the Landlord, the Agency Agreement and the Law of Agency. This snack applies to England & Wales.

Agents' Responsibilities [E&W]

This Lettings Learning Snack is about the responsibilities of agents. It will cover the obligations to landlords, tenants and applicants. Also the codes of practices and the importance of personal interests. This snack applies in England & Wales.

Assured Shorthold Tenancies (ASTs) [E]

This learning snack outlines assured shorthold tenancies (ASTs). It covers tenancy agreements, the AST, special conditions and aspects around the use of ASTs. This snack applies to England.

Assured Shorthold Tenancies (ASTs) [W]

This learning snack outlines assured shorthold tenancies (ASTs). It covers tenancy agreements, the AST, special conditions and aspects around the use of ASTs. This snack applies to Wales.

Break Clauses [E&W]

This learning snack covers Break Clauses, the notice periods required for a Break Clause, and the problems that can occur. This snack applies to England and Wales.

Change of ownership or address [E&W]

This learning snack outlines the topic around change of ownership of a rental property and change of address of a landlord. It covers the Section 48 procedure. This snack applies to England & Wales.

Check In and Check Out Procedures [E&W]

This learning snack will give a brief overview of the Check In and Check Out procedures. It covers the appointments and use of the Inventory and other paperwork. This snack applies in England & Wales.

Client Money [E&W]

This learning snack introduces the concept of 'client money'; it covers what it is and what constitutes best practice in terms of dealing with client monies in a lettings setting. This snack applies to England & Wales.

Consumer Rights Act 2015 (CRA) [E]

This learning snack gives a brief overview of the Consumer Rights Act 2015 and its impact on the lettings industry. This snack applies to England.

Consumer Rights Act 2015 (CRA) [W]

This learning snack gives a brief overview of the Consumer Rights Act 2015 and its impact on the lettings industry. This snack applies to Wales.

Deposits [E&W]

This learning snack outlines deposits. It covers the legislation around deposits, types of deposit, the different deposit schemes and the concept of tenant's money. This snack applies to England & Wales.

Disrepair [E&W]

This learning snack outlines the issues around disrepair. It covers the landlord's and tenant's responsibilities and relevant legislation. This snack applies to England & Wales.

Electrical Appliances & Safety [E&W]

This Lettings Learning Snack is about Electrical Appliances and Safety. It will cover all the relevant legislation and regulations. This snack applies to England & Wales.

Equality Act 2010 [E&W]

This Learning Snack gives a brief overview of the Equality Act 2010 an what implications there may be for agents. This snack applies in England & Wales.

Fair Wear & Tear [E&W]

This Learning Snack is a brief overview of The Basis of Fair Wear and Tear and covers damage and compensation. This snack applies in England & Wales.

Fire Safety Regulations [E&W]

This learning snack is about Fire Safety Regulations. It will cover the relevant legislation and regulations and signposts to resources. This snack applies to England & Wales.